Draft policy for store setup. Final shipping and returns terms will be confirmed before launch.
Processing & shipping
All pieces are made to order. Please allow a short handling time for your bracelet to be assembled before it ships. We ship internationally; delivery times vary by destination.
Duties & taxes
Where applicable, import duties and taxes are calculated so that the price you see is the price to your door. Details are shown at checkout.
Returns
Ready-made items may be returned within 14 days of delivery if unworn and in original condition. Because personalised and custom-made pieces are produced specifically for you, they are not eligible for return except in the case of a fault. If any item arrives damaged or faulty, contact us and we will make it right.